- content_for :title, "Privacy Policy" - @topHeader = true .headerBG #pageLegal .wrapper %h1 Privacy Policy %span effective date: october 14, 2014 %p This privacy policy has been compiled to better serve those who are concerned with how their personally identifiable information is being used by Softcover. This, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your information %p When purchasing or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience. %p We will never sell your private data or information. We don't give out your private info to organizations that may sell it. We do though disclose some customer information to SAAS providers that we use in order to make the Softcover service functional. Those third party companies include Google Mail for any communication with us, Circle CI for continuous integration testing, Heroku for hosting, Amazon S3 for storage—each of these has their own privacy policies. %h2 Your Content %p Softcover accesses your code through the open-source Softcover gem only if and when you decide to use the Softcover site to manage sales. Your content is never delivered to Softcover if you build your content but do not publish the files to Softcover. The Softcover service operates on a read only basis and does not write any information into your content, as the gem is open source you can see exactly what it does—once it is sent to Softcover we keep only your rendered files. %p No human ever reads your code in the normal order of business operations, and we only have access to your code with your express permission and through your installing and configuring the Softcover gem. %h2 Security %p All access to account information, payment information, and author sales data is conducted over SSL connection, and all passwords are 1-way encrypted, never plaintext. Softcover admins will never access your sensitive data unless you specifically authorize us to do so, and Softcover admins have no access to your password. %p Transactions are processed through Stripe.com, a 3rd party payment processor, and all payment information is stored on Stripe. For authors, your sales revenue never passes through Softcover and is always stored only in your personal Stripe account. Royalties for use of the sales platform are taken out during the transaction so funds are never co-mingled. We cannot access any sales information stored on Stripe without your supplying us with a valid API key. %h2 Cookies %p We use cookies to help us remember and process the items in your shopping cart, to help us understand your preferences based on previous or current site activity (which enables us to provide you with better services), and we also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. %p We may also use trusted third party services that analyze this information on our behalf to better understand our customers. %p If you disable cookies in your browser, some features will be disabled. %h2 Partners %p Softcover is built on Amazon EC2 and Amazon S3 through Heroku. If the EC2 service becomes vulnerable, your content may also become vulnerable to accidental disclosure. Amazon's Security Center discusses their security in great detail. %h2 CalOPPA %p CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. %p According to CalOPPA, users can visit our site anonymously, and this privacy policy is always available in the footer of the website. Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above, and users will be notified of any privacy policy changes on the Privacy Policy page. %h2 COPPA (Children Online Privacy Protection Act) %p When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13. %h2 Fair Information Practices %p In order to be in line with Fair Information Practices, should a data breach occur we will notify the users via email within 7 business days. %h2 Feedback %p We take security incredibly seriously. If you have any suggestions for how we could improve our security, or improve this policy, please contact us at = link_to "info@softcover.io", "mailto:info@softcover.io" \. We will act immediately to deal with the issue.